Frequently Asked Questions
Everything you need to know about shopping with Covera
How do I determine my correct size at Covera?
Each product page features a detailed 'Size Guide' with specific measurements. Because our curated collections come from various designers, we recommend comparing your body measurements to the specific chart provided for each item to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. To initiate a return or exchange, please visit our online portal. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery. You will receive a tracking number via email as soon as your order leaves our warehouse.
Does Covera ship internationally?
Yes, Covera ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout. Please note that customs duties may apply depending on your country's regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
How should I care for my Covera garments?
To maintain the quality and longevity of your clothing, always follow the care instructions on the internal garment label. We generally recommend washing delicate fabrics in cold water and laying them flat to dry to prevent shrinkage and maintain shape.